BT device not getting connected

Closed
vinitn Posts 1 Registration date Sunday October 7, 2012 Status Member Last seen October 7, 2012 - Oct 7, 2012 at 07:08 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Oct 9, 2012 at 06:03 AM
Hello,


i have a Dell Inspiron 15r SE 7520.
My laptop doesn't detect any BT device. I tried reinstalling the BT drivers but doesnt help.
DW1704_W7_A01_Setup-X0WV1_ZPE (1).exe doesnt gt installed on my laptop. Can someone please help me with it?

1 response

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Oct 9, 2012 at 06:03 AM
Hi vinitn,

These are the wireless options available on the Inspiron(TM) 7520/15R:

1. DW1703 WiFi/Bluetooth 4.0 combo card
2. DW1704 WiFi/Bluetooth 4.0 combo card
3. DW1901 WiFi/Bluetooth 4.0 combo card
4. Intel® 2230 WiFi/Bluetooth 4.0 combo card
5. Intel® 6150 WiFi/WiMAX combo card (US only)

First check the type of Bluetooth card in the machine. For this, go to Device Manager through a right click the Computer icon on the Desktop and then select Manage and then Device Manger. In the Device Manager check under Network Adapter or Other Devices, it will show the one of the above listed Bluetooth Cards. Make a note of this.

Next, uninstall any existing Bluetooth drivers/software from Programs and Features in Control Panel.

After you have removed any instance of Bluetooth driver/software visit the following link and download the appropriate driver:

http://www.dell.com/support/drivers/us/en/19/Product/inspiron-15r-se-7520

Install the driver and check if you are able to use the Bluetooth Devices.

Please do write back to us.

0