Laptop screen not lighting when its working

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Mthembu Posts 1 Registration date Sunday November 4, 2012 Status Member Last seen November 4, 2012 - Nov 4, 2012 at 12:18 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 4, 2012 at 04:23 PM
Hello,
I have a problem with acer aspire 5610Z, yesterday I turned it on as and I went out for about an hour, when I come beck I found my blank. All other things are working as usually the problem its only screen, but when I shine alight on to it I can see folders. Good people please help, what I must do?







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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Nov 4, 2012 at 04:23 PM
Hi

Try this:

Turn off the machine by pressing and holding the power button.

Remove the battery and cable.

Press and hold the power button for 58 seconds

Replug and start.

If the problem persist, try an external monitor. (Everybody has a spare monitor in the basement or attic somewhere.)

If you get an image, it's a screen problem, if you don't it's a video card problem.

Let me know
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