Cd rom does not recognize cd
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Royal Diamond
Posts
16
Registration date
Sunday January 20, 2013
Status
Member
Last seen
June 7, 2015
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Jan 20, 2013 at 01:59 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Jan 21, 2013 at 01:15 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Jan 21, 2013 at 01:15 AM
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Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
69
Jan 21, 2013 at 01:15 AM
Jan 21, 2013 at 01:15 AM
Hi Royal Diamond,
Please try the below mentioned steps and check if this fixes the problem:
1. Run Optical Drive Troubleshooter from Windows 7 Troubleshooter. MS Fix it : https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
2. If the Optical Drive is not working after running the MS Fix it, run PC Dr. / ePSA / Dell 32 Bit Dell Diagnostics on Optical drive. If test fails, Replace Optical Drive else, follow next steps.
3. Download and Install the Latest BIOS from support site. Restart the system.
Note: Plug your computer to a good, working UPS before you update the BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you will either have to buy a new BIOS chip or buy a new motherboard.
Do reply with results.
Please try the below mentioned steps and check if this fixes the problem:
1. Run Optical Drive Troubleshooter from Windows 7 Troubleshooter. MS Fix it : https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
2. If the Optical Drive is not working after running the MS Fix it, run PC Dr. / ePSA / Dell 32 Bit Dell Diagnostics on Optical drive. If test fails, Replace Optical Drive else, follow next steps.
3. Download and Install the Latest BIOS from support site. Restart the system.
Note: Plug your computer to a good, working UPS before you update the BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you will either have to buy a new BIOS chip or buy a new motherboard.
Do reply with results.
