Photoshop RAW problems

Solved/Closed
Matthew153 - Feb 14, 2009 at 05:55 PM
 Leenieee - May 30, 2013 at 05:40 PM
I recently bought the Canon 50D and am having problems now downloading RAW images into CS3. I've updated the drivers for Canon, and tried to update the driver for Adobe but it is asking me for my Serial Number to continue with the upgrade. The problem I have with that is my son through away the box! Now I have no serial number and can't process my RAW files! Can anyone help?
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7 replies

I use CS4 on a Mac and had this problem. I downloaded Camera Raw update from Adobe website and it works fine.

https://supportdownloads.adobe.com/thankyou.jsp?ftpID=4682&fileID=4362
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thanks!!! all works
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I had never had this problem until recently when traveling. The problem for me was downloading via cable connected to camera which wouldn't recognize the raw files. When I got home and used my card reader to download - No Problem.

jankc
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