Malware blocking access to ancestery.com

Solved/Closed
yuktomalware Posts 1 Registration date Saturday February 9, 2013 Status Member Last seen February 9, 2013 - Feb 9, 2013 at 07:16 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Feb 10, 2013 at 12:00 AM
Hello,
us.bernerverein.ch is blocking my access to Ancestry.com



1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Feb 10, 2013 at 12:00 AM
Hello,

Try this 1

1) Clear your browsing data and check if you are able to open.

Since you are using chrome --> Open the browser --> Hold the Ctrl and Shift keys

--> Press the "Delete" key. "Clear your browsing data" dialog box will appear.

In "Obliterate the following items from:" select the option "the beginning of time"

from the drop-down menu --> Check all the check boxes --> Click on "Clear

browsing data" button.

2) Click on the below link and download the "Malwarebytes' Anti-Malware" from

the below link

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/

Update it --> Perform "Full Scan"

Note : Default selected option is "Quick Scan".

Good Luck
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