As soon as i log on into windows, i get log off

somu01 Posts 1 Registration date Friday February 22, 2013 Status Member Last seen February 22, 2013 - Feb 22, 2013 at 02:18 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 22, 2013 at 05:20 PM

I have a PC running on Windows XP-Sp2

My Problems started when i tried to install Malwarebytes-Anti Malware

Actually i had a external hard disk, which was affected from viruses and malwares, i was not able to view all the files and folders on the data, i had similar kind of problem with one of my pen drive.

Earlier i installed this Malwarebytes-anti malware software in one of my friends laptop and was able to fix the problem with pen drive.

But when i installed same software on my PC, my sufferings started.

I am only one administrator and it is password protected. As soon as i log in to windows, it boots and after few seconds it logs me off. I tried to Boot the system in safe mode/last known good config/debugging mode but none to any use.

I am frustrated, Please help. I cannot afford to loose data.

Also i have only USB ports, CD rom is not working.

Please help.


1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Feb 22, 2013 at 05:20 PM
To help you and precribe a remedy, I must make a diagnostic and to do so, I require a system log.

1. Boot in safemode with networking.

2. Open this link and download ZHPDiag2 :

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message. Also clicking on the "hardhat" icon allows to change the language.)

3. Save the file on your Desktop.

4. Double click on ZHPDiag.exe and follow the installation instructions.

the tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).

5. Double click on the short cut ZHPDiag on your Destktop.

6. Click on the screwdriver icon and ensure all of the items are checked.

7. Click on the Magnifying glass and run the analysys.

Wait for the tool to finished (maybe a long time)

8. Close ZHPDiag.

9. To transmit the report, click on this link :

10. Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).

11. Select the file ZHPDiag.txt.

12. Click on "upload »

13. Copy the url and post it here

Best regards

Moderator, Security Contributor