Gateway laptop stuck on Black Screen. Keyboard not working, DVD

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Registration date
Saturday March 9, 2013
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Last seen
March 9, 2013
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Posts
2
Registration date
Saturday March 9, 2013
Status
Member
Last seen
March 9, 2013
-
Hello,

Aggravated... last evening just before closing computer, screen popped up and said 'in violation with US code... enter money pack code, etc... (a
Malware virus and scam). Now when I try to boot up, have black screen
And cannot use dvd to recover, etc. I have an external keyboard connected but it has no FN key. I did the remove battery, adapter, press power o button 30 sec, all of those suggestions listed and now ready to give up.

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Posts
2
Registration date
Saturday March 9, 2013
Status
Member
Last seen
March 9, 2013

Dvd player tries to start up but after 10 seconds, it stops.