Program's on computer not responding
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Noidea
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Thursday April 11, 2013
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Apr 11, 2013 at 05:40 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 11, 2013 at 04:37 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 11, 2013 at 04:37 PM
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3 responses
Zohaib R
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2368
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Sunday September 23, 2012
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Apr 11, 2013 at 05:53 AM
Apr 11, 2013 at 05:53 AM
Hi,
Try to boot the computer into Safe Mode and check. If the computer boots to the Safe Mode try performing a Clean Boot. To get the steps on how to perform a clean boot, check the below mentioned link:
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
Do reply with results.
Thanks & Regards
Zohaib R
#iworkfordell
Try to boot the computer into Safe Mode and check. If the computer boots to the Safe Mode try performing a Clean Boot. To get the steps on how to perform a clean boot, check the below mentioned link:
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
Do reply with results.
Thanks & Regards
Zohaib R
#iworkfordell
Hi thanks for prompt resonse . I have gone to safe mode and then systems config.. Did 1st step in services but now in startup I can not see task manager .. Start up is very busy with stuff from apple ( hp computer) , java, H P, intel google, Skype Steam etc .. Should I disable all of these as option is there or back away.
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
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Moderator
Last seen
February 15, 2023
11,168
Apr 11, 2013 at 04:37 PM
Apr 11, 2013 at 04:37 PM
Hello
I would like to cooperate with my friend Zohaib on this issue.
I believe that we should check for viruses.
To help you and precribe a remedy, I must make a diagnostic and to do so, I require a system log.
1. Boot in safemode with networking.
2. Open this link and download ZHPDiag2 :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message.
3. Save the file on your Desktop.
4. Double click on ZHPDiag.exe and follow the installation instructions.
the tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).
5. Double click on the short cut ZHPDiag on your Destktop.
6. Click on the eyedropper icon and ensure all of the items are checked.
7. Click on the Magnifying glass with the + sign and run the analysys.
Wait for the tool to finished (maybe a long time)
8. Close ZHPDiag.
9. To transmit the report, click on this link :
https://authentification.site
10. Usually on your desktop or C:\Program Files\ZHPDiag).
11. Select the file ZHPDiag.txt.
12. Click on "upload »
13. Copy the url and post it here
Best regards
Ambucias
Moderator, Security Contributor
I would like to cooperate with my friend Zohaib on this issue.
I believe that we should check for viruses.
To help you and precribe a remedy, I must make a diagnostic and to do so, I require a system log.
1. Boot in safemode with networking.
2. Open this link and download ZHPDiag2 :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message.
3. Save the file on your Desktop.
4. Double click on ZHPDiag.exe and follow the installation instructions.
the tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).
5. Double click on the short cut ZHPDiag on your Destktop.
6. Click on the eyedropper icon and ensure all of the items are checked.
7. Click on the Magnifying glass with the + sign and run the analysys.
Wait for the tool to finished (maybe a long time)
8. Close ZHPDiag.
9. To transmit the report, click on this link :
https://authentification.site
10. Usually on your desktop or C:\Program Files\ZHPDiag).
11. Select the file ZHPDiag.txt.
12. Click on "upload »
13. Copy the url and post it here
Best regards
Ambucias
Moderator, Security Contributor
