I have a laptop that shuts off
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denhosk
Zohaib R
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Zohaib R
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Zohaib R
Apr 20, 2013 at 12:42 AM
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Apr 20, 2013 at 12:42 AM
Hi denhosk,
You have mentioned the computer was looked at and repaired after you were facing the blinking-cursor issue. I would like to know what the situation was after the computer was returned from repair. Did the computer boot to Windows before shutting down? If the computer boots to Windows and stays on, kindly run the "TOSHIBA PC Diagnostic" by clicking Start -> All Programs -> TOSHIBA -> Utilities -> PC Diagnostic Tool. (Note: you can run the "TOSHIBA PC Diagnostic" only if the original Operating System is still installed or Factory Restore was done by the repair-center).
Please do write back to us.
You have mentioned the computer was looked at and repaired after you were facing the blinking-cursor issue. I would like to know what the situation was after the computer was returned from repair. Did the computer boot to Windows before shutting down? If the computer boots to Windows and stays on, kindly run the "TOSHIBA PC Diagnostic" by clicking Start -> All Programs -> TOSHIBA -> Utilities -> PC Diagnostic Tool. (Note: you can run the "TOSHIBA PC Diagnostic" only if the original Operating System is still installed or Factory Restore was done by the repair-center).
Please do write back to us.