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HP Windows 8 start menu is just starting over

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ricjobs Posts 1 Registration date Monday April 15, 2013 Status Member Last seen April 15, 2013 - Apr 15, 2013 at 12:28 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Apr 15, 2013 at 05:45 PM
Hello,

I have a HP Compaq just got it a 6-7 month ago and now I can not get pass the start menu. My start menu is just starting over, over, over, and over again. Please I need help solving this issue.
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Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Apr 15, 2013 at 05:45 PM
Hello,

Try this 1

1) When you switch ON your computer, start tapping the "F8" key to get "Startup

Settings" options ( if boot menu appears, press "Esc" key and keep tapping the

F8 key)

Select the option "Enable low-resolution video".

2 )If the problem still exists then follow the step 1.

3) When "Startup Settings" appears, press the "F10" key.

4) When the "Launch recovery environment" appears, press the number key "1".

5) When the "Choose an option" window appears, select the option

"Troubleshoot".

6) When the "Troubleshoot" window appears, select the option "Advanced

options".

7) When the "Advanced options" window appears, select the option "Automatic

repair" and follow the instructions.

Good Luck