how to boost up my internet Closed

Question

Hello,
       sir,
         my name is mritunjoy and i am using broadband service of Sanhati infocom service private limited, Office address is 2, Devi Choudhurani Path, SAIL Co-operative housing complex, City Centre, Durgapur, District - Burdwan, PIN - 713216, West Bengal, INDIA. Registration No. - 27/OID/R-4/DGP-1/2005. they are providing with a speed of 64 kbps for Rs 500 per month for 100% personal use. when i am opening a page its taking time to open that page and if i am downloading any thing then it is downloading with a speed of 2 kbps and if more than one then 570 to 750 bytes per sec. i have done all the necessary things required to boost up but still no result. When i called them they said that it is the problem of your system even they said the same for my desktop. 
        sir kindly help me on this matter. 

                THANKING YOU 
                                                                                                       YOURS SINCERLY
                                                                                                       MRITUNJOY

Tweedledum · Answer

well i dont know what u have done to try to boost the connection so i dont know what to suggest, what kind of modem do you have? Are any programs trying to use the internet at the same time. Is your computer just slow?

Tweedledum · Answer

You have neglected to tell me how you get your internet though.
If you have a good computer, and no virus or anything like that, a good network card(have you checked that your network card is good enough??, and your internet provider is telling the truth about its supply to you, someone is hacking your connection and stealing bandwitdh.

Tweedledum · Answer

okay sorry i probably wasnt being clear enough. i asked because there are lots of different ways to get broadband DSL, etc, for instance i have a wireless solution meaning i have a dish on my house which needs to be in line of site of a tower, because i am too far away from the central exchange to get traditional broadband, this leaves me with the problem that if other people who live beside me use similar technology we have to split up the signal between us, meaning it gets slower. If you have a fiber optic or dsl (using a compressed signal down a old copper wire) you are probably fine but if you have a wireless router installed (for instance some providers here give you one when you sign up and if you dont use wirelss you just plug into the router (but it still has wireless capabilities) someone else could be hacking into you router and stealing your bandwitdh , i am not saying this is happening to you, but if your computer is good and you have a good lan card. Then its either the providers fault or something is eating into your bandwitdh, there isnt many other possibilities really

Ajoy · Answer

Dear Mritunjoy, 
                         Me too from Durgapur, an X-user of Sanhati broadband. A couple of years ago, I faced the same problem. The problem is not due to any system [PC] error but from the service providers itself. They do not do their job properly. As you mentioned they use LAN card for the connection. Its true, practically we can say it  a WAN connection to PCs, theoretically we can say it a virtual Modem i.e. your Ethernet card gets converted into a modem. Whatever they say is not always right. your download Speed is going down only due to their poor service. I am sure there is a connection problem between their terminals i.e. A hardware fault in their broadband line. I am a Computer Hardware professional and I have that experience.   
My contact No. :9332469086

How to boost up my internet

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