How to get copy for Toshiba tecra 8100 [Closed]

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I need to use my dell laptop and download a Toshiba Tecra 8100 recovery disc to another disc so I can use it to restore my Toshiba Tecra 8100 notebook, since I dont have the disc and my Toshiba doesn't work so I need web site a can download a copy free with my dell

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If you have lost your Recovery Disc(s) and need a replacement please call Toshiba at 1-800-663-0378.
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You say your computer doesn't work. Are you sure that a factory software restore is is going to fix it?
I suggest you download a Linux bootable CD to test the hardware. You can download a Ubuntu ISO image and burn it to a CD on another computer. Then you set the BIOS to boot from the CD. That should give you an idea if you have hardware problems.
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The only problem is every time I tell them the serial number they tell me it not the right one I tell them its the one from bottom of my laptop and its old so since they say numbers not right they wont help me
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The only thing is that ive tried that I told them I just bought this toshiba tecra and need new hatd drive and the recovery disc and they ask for serial number and I tell it to them and the say that is not the right one then I explain its a very old one then they hang up. So what do I do know?

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