HP PAVILION dv7-6c66nr WINDOW SLOW AND WON'T OPEN TO MAIN SCREEN

Closed
ryan.trang Posts 3 Registration date Sunday May 12, 2013 Status Member Last seen May 12, 2013 - May 12, 2013 at 10:29 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - May 13, 2013 at 06:17 AM
I have had my hp laptop for over a year now, and this has never happened. You could turn the laptop on, but when it gets to users, and I press my guest (Forgot my password for administrator) it won't let me open up. And when it does, it gets extremely slow and won't open any icons, but just opens up a tab. Which states that you should end program or wait. I tried multiple times to push it on and th eresults would be the same. Except the laptop would linger on Windows for over 10 minutes. PLEASE HELP!! I WOULD LIKE TO KNOW IF I COULD KEEP MY DATA!! (EXTREMELY IMPORTANT FILES)
Related:

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
May 12, 2013 at 04:40 PM
Hi

Can you boot in safe mode with networking ?
0
ryan.trang Posts 3 Registration date Sunday May 12, 2013 Status Member Last seen May 12, 2013
May 12, 2013 at 07:35 PM
I could click safe mode with networking but it ould Los and stay loading
0
ryan.trang Posts 3 Registration date Sunday May 12, 2013 Status Member Last seen May 12, 2013
May 12, 2013 at 07:36 PM
*would *could *load
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
May 13, 2013 at 06:17 AM
I'm afraid that a virus has caused a lot of damage. In your case formatting is the solution with data loss.

Sorry
0