Laptop stuck with wallpaper, no icons, no actions

Closed
Report
Posts
1
Registration date
Thursday May 16, 2013
Status
Member
Last seen
May 16, 2013
-
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020
-
My laptop recently got wet with water. I followed directions for recovering it, and I'm happy to say that it started up. It even got to the prompt to log in, which I did, but it gets stuck at the desktop with wallpaper only, no icons, and r-click and ctrl-alt-del don't work. I have restarted various times, including in safe mode, but nothing changes. I tried restarting in safe mode with C prompt, where I tried typing in some suggested prompts, but nothing happens. Any ideas? Thanks.

1 reply

Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,
Try this 1
Are you still able to open "Safe Mode with Command Prompt"? Also let me know your operating system.
Good Luck