Laptop stuck with wallpaper, no icons, no actions

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maryfran1234
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Thursday May 16, 2013
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- May 16, 2013 at 11:31 AM
jack4rall
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- May 16, 2013 at 12:43 PM
My laptop recently got wet with water. I followed directions for recovering it, and I'm happy to say that it started up. It even got to the prompt to log in, which I did, but it gets stuck at the desktop with wallpaper only, no icons, and r-click and ctrl-alt-del don't work. I have restarted various times, including in safe mode, but nothing changes. I tried restarting in safe mode with C prompt, where I tried typing in some suggested prompts, but nothing happens. Any ideas? Thanks.

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jack4rall
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May 16, 2013 at 12:43 PM
Hello,
Try this 1
Are you still able to open "Safe Mode with Command Prompt"? Also let me know your operating system.
Good Luck
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