CD/DVD drive in my Del 1525 not working

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chanchalb Posts 1 Registration date Tuesday May 21, 2013 Status Member Last seen May 21, 2013 - May 21, 2013 at 03:26 AM
 MasterChiefHalo - May 24, 2013 at 11:19 PM
MY CD/DVD drive is not reading anything when any cd/dvd is inserted
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2 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
May 21, 2013 at 05:12 AM
Hello,

Try this 1

1) Click on the below link and follow the instructions

https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions

2) If the problem still exists then try cleaning the drive lens. Click on the below

link and follow the instructions.

https://ccm.net/faq/2917-lens-cleaners

3) Update the firmware.

Good Luck
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MasterChiefHalo
May 24, 2013 at 11:19 PM
If you can buy/borrow(make sure it works) a new/used CD/DVD drive and if it still didn't work you might need a new jack/slot, or just a new laptop if any other problems come to the laptop.
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