Unable to boot
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coolyash
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2
Registration date
Tuesday May 21, 2013
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Member
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May 23, 2013
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May 21, 2013 at 10:51 AM
MasterChiefHalo - May 24, 2013 at 11:17 PM
MasterChiefHalo - May 24, 2013 at 11:17 PM
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2 responses
jack4rall
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Sunday June 6, 2010
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July 16, 2020
May 21, 2013 at 01:31 PM
May 21, 2013 at 01:31 PM
Hello,
Try this 1
1) If are getting a black screen when you switched ON you laptop then
Unplug the power cord --> Remove the battery --> Hold the power button for
60 seconds --> Connect the power supply then try to switch ON the laptop and
later put the battery back into the laptop.
2) If the problem still exists then click on the below link and follow the instructions
https://ccm.net/faq/9066-laptop-screen-won-t-turn-on
3) If you are getting a black screen after dell logo then check your hard drive in
CMOS settings. Make sure its detected and the first boot device is set to hard
drive. Also check your hard drive connections.
Good Luck
Try this 1
1) If are getting a black screen when you switched ON you laptop then
Unplug the power cord --> Remove the battery --> Hold the power button for
60 seconds --> Connect the power supply then try to switch ON the laptop and
later put the battery back into the laptop.
2) If the problem still exists then click on the below link and follow the instructions
https://ccm.net/faq/9066-laptop-screen-won-t-turn-on
3) If you are getting a black screen after dell logo then check your hard drive in
CMOS settings. Make sure its detected and the first boot device is set to hard
drive. Also check your hard drive connections.
Good Luck
Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
69
May 22, 2013 at 05:21 AM
May 22, 2013 at 05:21 AM
Hi coolyash,
In addition to the troubleshooting steps provided by jack4rall, please try the below mentioned steps and check if this fixes the problem:
1. Try to power on the computer using D + Power button to run test on LCD and check if you see any color patterns on the screen.
2. As mentioned in the link provided by jack4rall, check Video on external Monitor, if available.
3. If video is displayed on the external monitor and no video on the notebook LCD, this means the LCD has problem and needs to be replaced.
4. Sometimes connection between the motherboard and LCD can cause No Video. With the help of a technician try to re-seat the LCD cable. Click here to get the Service Manual to get steps on how to re-seat the LCD cable. Please go through "Before you begin" section before removing any internal components.
Do reply with results.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Thanks & Regards
Zohaib R
#iworkfordell
In addition to the troubleshooting steps provided by jack4rall, please try the below mentioned steps and check if this fixes the problem:
1. Try to power on the computer using D + Power button to run test on LCD and check if you see any color patterns on the screen.
2. As mentioned in the link provided by jack4rall, check Video on external Monitor, if available.
3. If video is displayed on the external monitor and no video on the notebook LCD, this means the LCD has problem and needs to be replaced.
4. Sometimes connection between the motherboard and LCD can cause No Video. With the help of a technician try to re-seat the LCD cable. Click here to get the Service Manual to get steps on how to re-seat the LCD cable. Please go through "Before you begin" section before removing any internal components.
Do reply with results.
To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Thanks & Regards
Zohaib R
#iworkfordell
May 23, 2013 at 05:20 AM
May 24, 2013 at 11:17 PM