Lost icons and start bar

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SUNFLOWERLADY62 Posts 9 Registration date Sunday May 26, 2013 Status Member Last seen May 29, 2013 - May 28, 2013 at 01:26 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - May 28, 2013 at 07:53 AM
Hi,
Have a Dell computer that had an error
Explorer.exe and I was able to get rid of that, but still have no icons or start bar
Just wallpaper screen...Can someone plese help??
Thanks so much!!

2 replies

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
May 28, 2013 at 05:35 AM
Hello,
Try this 1
1) When you switch ON your laptop, start tapping the "F8" key to get "Startup Settings" options ( if boot menu appears, press "Esc" key and keep tapping the F8 key)
2)Select the option "Safe Mode".
If the problem still exists then try step 1 and this time select the option "Safe Mode with Command Prompt".
Let me know if you are able to boot into it.
Good Luck
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Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
May 28, 2013 at 07:53 AM
Hi SUNFLOWERLADY62,

It has been correctly suggested by jack4rall to try to boot to Safe Mode/Safe Mode With Command Prompt. If the computer enters the Safe Mode/Safe Mode With Command Prompt we can try several troubleshooting steps. However, to eliminate any possibility of any Hardware failure, please run "Dell 32-bit Diagnostics". Click here to find steps on how to run "Dell 32-bit Diagnostics".

To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
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