Pleas ei have audio problems on my laptop

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please i have problems on my laptop, it just started showing me messages that i cannot access sounds on my laptop and i do not have an audio device installed on my laptop and i will like you to help me solve this problem.. thank you

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6428
Registration date
Sunday June 6, 2010
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July 16, 2020

Hello,

Try this 1

First make sure that "Windows Audio" status is "Started" in "Services".

Click on Start --> In search bar, type services.msc and press Enter.

[Note : If you are using Windows XP then click on Start --> Run --> Type

services.msc and press Enter.]

"Services" window will be opened. At the right-side, scroll down for the service

named "Windows Audio". Its "Status" should be "Started".

Right-click on it and click on "Start" to start it.

If the problem still exist then install your audio drivers. You can download the

drivers from your manufacture's website.

OR

Let us know your PC\Laptop brand name and complete model number.

Good Luck
Posts
2
Registration date
Friday June 7, 2013
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Member
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June 9, 2013

my windows audio is started and the problem persists, what do i do next please. my laptop brand is Compaq. and if you want me to download a new driver, what is the site and i do u get there and know the application to download. thank you
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,
Try this 1
Click on the below hyperlink "Drivers" and follow the instructions.
Drivers
In Step 1, click on "Software and Driver downloads" and in Step 2, enter your model number.
Good Luck