My explorer.exe is making problem

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lingesh77 Posts 13 Registration date Tuesday February 12, 2013 Status Member Last seen February 12, 2014 - Jun 11, 2013 at 02:02 PM
lingesh77 Posts 13 Registration date Tuesday February 12, 2013 Status Member Last seen February 12, 2014 - Jun 23, 2013 at 09:58 AM
Hello,

when i open network sharing center or control panel in my laptop explorer.exe is not working just simply it starts restarting so cant able to do enter into network sharing window--> but explorer.exe is working good when i am opening my computer or some other windows pls help me i am in a very bad state now

2 replies

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 11, 2013 at 02:52 PM
Hello,

Try this 1

Click on Start --> In search box, type cmd. When "Command Prompt"appears in

the search list, right-click on it and select "Run as administrator".

"Command Prompt" will be opened. Now enter the below command.

sfc /scannow --> Press Enter.

Good Luck
1
lingesh77 Posts 13 Registration date Tuesday February 12, 2013 Status Member Last seen February 12, 2014 1
Jun 12, 2013 at 09:37 AM
sir already done that but still its making the same problem

even i installed malwarebytes to check any for any malware but nothing is there

so what to do next sir
1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 12, 2013 at 01:47 PM
Hello,
Try this 1
Once again try to access the control panel. After restart go to C:\Windows and look for a "minidump" folder --> Zip that folder and upload it to the site https://authentification.site and paste the download URL.
Good Luck
0
lingesh77 Posts 13 Registration date Tuesday February 12, 2013 Status Member Last seen February 12, 2014 1
Jun 13, 2013 at 03:17 AM
hello sir

i can't able to find any file in c:\windows\minidump
but i have some dmp files created in c:\localdump after trying to open control panel and network sharing center .. i have zipped that files & this is the download link
http://speedy.sh/RJhWU/dmp-files-from-localdump.zip
thanks for your help... waiting for your reply
0
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 14, 2013 at 03:02 PM
Hello,
Try this 1
The default location is C:\Windows\Minidump or %SystemRoot%\Minidump unless you have changed the location. Once again upload the minidump without making any changes.
Are you using Windows 7 64-bit?
Good Luck
0
lingesh77 Posts 13 Registration date Tuesday February 12, 2013 Status Member Last seen February 12, 2014 1
Jun 15, 2013 at 03:03 PM
i am using windows7 32-bit sir no file is found in minidump after opening control panel i checked so many times after restarting and without restarting also

now the interesting part is windows fire wall is turned off automatically i cant able to turn on the firewall action center windows is restarting and then it gets closed
even some times my security essentials also getting turned off automatically
what to do now sir
waiting for your reply
thanks
0
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 16, 2013 at 08:19 AM
Hello,
Try this 1
Do you have Windows 7 DVD ?
Good Luck
0