My explorer.exe is making problem

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13
Registration date
Tuesday February 12, 2013
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February 12, 2014
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Posts
13
Registration date
Tuesday February 12, 2013
Status
Member
Last seen
February 12, 2014
-
Hello,

when i open network sharing center or control panel in my laptop explorer.exe is not working just simply it starts restarting so cant able to do enter into network sharing window--> but explorer.exe is working good when i am opening my computer or some other windows pls help me i am in a very bad state now

2 replies

Posts
6428
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Sunday June 6, 2010
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July 16, 2020

Hello,

Try this 1

Click on Start --> In search box, type cmd. When "Command Prompt"appears in

the search list, right-click on it and select "Run as administrator".

"Command Prompt" will be opened. Now enter the below command.

sfc /scannow --> Press Enter.

Good Luck
Posts
13
Registration date
Tuesday February 12, 2013
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February 12, 2014
1
sir already done that but still its making the same problem

even i installed malwarebytes to check any for any malware but nothing is there

so what to do next sir
Posts
6428
Registration date
Sunday June 6, 2010
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July 16, 2020

Hello,
Try this 1
Once again try to access the control panel. After restart go to C:\Windows and look for a "minidump" folder --> Zip that folder and upload it to the site https://authentification.site and paste the download URL.
Good Luck
Posts
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Registration date
Tuesday February 12, 2013
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February 12, 2014
1
hello sir

i can't able to find any file in c:\windows\minidump
but i have some dmp files created in c:\localdump after trying to open control panel and network sharing center .. i have zipped that files & this is the download link
http://speedy.sh/RJhWU/dmp-files-from-localdump.zip
thanks for your help... waiting for your reply
Posts
6428
Registration date
Sunday June 6, 2010
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July 16, 2020

Hello,
Try this 1
The default location is C:\Windows\Minidump or %SystemRoot%\Minidump unless you have changed the location. Once again upload the minidump without making any changes.
Are you using Windows 7 64-bit?
Good Luck
Posts
13
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Tuesday February 12, 2013
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February 12, 2014
1
i am using windows7 32-bit sir no file is found in minidump after opening control panel i checked so many times after restarting and without restarting also

now the interesting part is windows fire wall is turned off automatically i cant able to turn on the firewall action center windows is restarting and then it gets closed
even some times my security essentials also getting turned off automatically
what to do now sir
waiting for your reply
thanks
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,
Try this 1
Do you have Windows 7 DVD ?
Good Luck