Keyboard keys are not working

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Gabbon
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Registration date
Wednesday June 26, 2013
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June 26, 2013
- Jun 26, 2013 at 07:39 AM
 Blocked Profile - Jun 26, 2013 at 08:39 AM
Please, is it possible for the entire keyboard of a system to malfunction? Not even a single key on the keyboard is working, is it the keyboard or the port/attachment?

What should I do to remedy the situation? Thanks.

The system is hp G62

1 reply

Blocked Profile
Jun 26, 2013 at 08:39 AM
Good Morning, Ihope this helps you.
I did a search about g62 losing keyboard n HP site, and I found a fix for one flaky keyboard was the following:

"To fix the keyboard problem Perform a hard reset on the Notebook by removing the battery,ac adapter from the notebook and hold the power button for 20secs. Also, perform a BIOS update on the notebook by downloading it from HP.com"

Go to HP support and downloads, and follow instruction for updating bios from HP site.
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