Keyboard keys are not working

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Gabbon Posts 1 Registration date Wednesday 26 June 2013 Status Member Last seen 26 June 2013 - 26 Jun 2013 à 07:39
 Blocked Profile - 26 Jun 2013 à 08:39
Please, is it possible for the entire keyboard of a system to malfunction? Not even a single key on the keyboard is working, is it the keyboard or the port/attachment?

What should I do to remedy the situation? Thanks.

The system is hp G62
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1 response

Blocked Profile
26 Jun 2013 à 08:39
Good Morning, Ihope this helps you.
I did a search about g62 losing keyboard n HP site, and I found a fix for one flaky keyboard was the following:

"To fix the keyboard problem Perform a hard reset on the Notebook by removing the battery,ac adapter from the notebook and hold the power button for 20secs. Also, perform a BIOS update on the notebook by downloading it from HP.com"

Go to HP support and downloads, and follow instruction for updating bios from HP site.
Have Fun