Help - can't access files and/or programs

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ys4hislove Posts 1 Registration date Wednesday June 26, 2013 Status Member Last seen June 26, 2013 - Jun 26, 2013 at 11:40 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jun 26, 2013 at 12:02 PM
Hi,
I am unable to access programs. They seem to flash across the screen and perhaps are running behind the screen saver but I can't do anything. Please help

1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 26, 2013 at 12:02 PM
Hello,

Try this 1

You can try the option "Refresh your PC" in Windows 8

1) When you switch ON your computer, start tapping the "F8" key to get "Startup

Settings" options ( if boot menu appears, press "Esc" key and keep tapping the

F8 key)

2) When "Startup Settings" appears, press the "F10" key.

3) When the "Launch recovery environment" appears, press the number key "1".

4) When the "Choose an option" window appears, select the option

"Troubleshoot".

6) When the "Troubleshoot" window appears, select the option "Refresh your

PC".

Make sure you read "Here's what will happen" and then proceed

with the on screen instructions if you agree with it.

Good Luck
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