Dell Laptop automatically shutting down [Closed]

Report
Posts
1
Registration date
Sunday June 30, 2013
Status
Member
Last seen
June 30, 2013
-
Posts
2368
Registration date
Sunday September 23, 2012
Status
Moderator
Last seen
December 13, 2018
-
My dell laptop has been automatically shutting down.. windows 8 original version I have it. but my lap was automatically shutting down. no heat problem, No OS problem... But What should I Do? please advise me?.. Thanks..

1 reply

Posts
2368
Registration date
Sunday September 23, 2012
Status
Moderator
Last seen
December 13, 2018
9
Hi Nandhakumar1988,

Try running Dell 32-bit Diagnostics and check if it returns any error code(s). Click here to find detailed steps on how to run Dell 32-bit Diagnostics. If you receive any error code(s) during the test, please reply with the exact text of the error code. If you are not able to run Dell 32-bit Diagnostics or the computer powers off during the test, please reply with the exact System Model Number of your Dell Laptop.

To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!