Toshiba laptop

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polarmom
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Monday July 22, 2013
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July 24, 2013
- Jul 22, 2013 at 11:13 PM
carminabigue
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Tuesday March 19, 2013
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June 10, 2015
- Jul 24, 2013 at 12:13 AM
good evening,
My son has a Toshiba laptop and i can not get it to boot up, and holding the zero key does not work.
His computer info is part no#psmpbu-05s01s serial no# ya446341k toshiba: g8600002gc10
pro key: kchtg- gdmh2-d28pb-cr4k4 wi max mac:001de1b1f8

it goes to a back screen after boot up. and I do have a recovery disk for it..

please help april

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carminabigue
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619
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Tuesday March 19, 2013
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June 10, 2015
144
Jul 24, 2013 at 12:13 AM
The "black screen of death" is usually very easy to repair on a laptop. First turn your computer off by pressing and holding down the start button. Next unplug the computer and then remove the battery. Press and hold down the start button for about 60 seconds. Release the button and plug in the computer. Press the start button and the display should return. Replace the battery. If this does not work, try it again up to four times. No results usually indicates a bad mother board. Hope this helps.
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