Sound problem DEL Inspiron 1110
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dave j
dave j
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dave j
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xpcman
Aug 10, 2013 at 06:55 PM
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Aug 10, 2013 at 06:55 PM
I suggest you try the Microsoft FixIt center.
https://support.microsoft.com/fixit/
You can download a fixit tool for the audio problems
Good Luck
https://support.microsoft.com/fixit/
You can download a fixit tool for the audio problems
Good Luck
dave j
Aug 11, 2013 at 02:36 PM
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Aug 11, 2013 at 02:36 PM
I ran this utility and it did not fix the problem. The fix indicated that the device was not found and - check audio device.
Its almost like the OS does not see the audio hardware.
Any other ideas?????
Its almost like the OS does not see the audio hardware.
Any other ideas?????
xpcman
Aug 11, 2013 at 03:39 PM
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Aug 11, 2013 at 03:39 PM
You might download the "Belarc Advisor " program or see if it can find/identify the sound chip. Just Google it for a download location. If it can't find the chip then you might research USB sound solutions (which might need external speakers).
You might try deleting the audio driver via the Control Panel then restarting the laptop. It should then find the "new" hardware and reinstall all the drivers and registry settings. Sound problems are often the result of installing 3rd party music players - as they sometimes make bad choices when modifying the registry. I would have hoped the Microsoft Fixit program would have found and fixed these registry items.
You might try deleting the audio driver via the Control Panel then restarting the laptop. It should then find the "new" hardware and reinstall all the drivers and registry settings. Sound problems are often the result of installing 3rd party music players - as they sometimes make bad choices when modifying the registry. I would have hoped the Microsoft Fixit program would have found and fixed these registry items.
dave j
Aug 11, 2013 at 06:04 PM
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Aug 11, 2013 at 06:04 PM
Thank you for the information / advice.
I installed Belarc and ran the analyzer. VERY interesting information.
There were no multimedia entries on the notebook. I ran it on another computer for comparison and found two high definition audio entries.
Does Belarc actually look at the hardware? or is it formatting the registry? If its looking at the hardware, then does this mean that the sound hardware is no longer working? If so, my only alternative would be a USB sound solution.
(The control panel / device manager does not allow the audio driver deletion, as it does not see a driver.)
Thanks
Dave
I installed Belarc and ran the analyzer. VERY interesting information.
There were no multimedia entries on the notebook. I ran it on another computer for comparison and found two high definition audio entries.
Does Belarc actually look at the hardware? or is it formatting the registry? If its looking at the hardware, then does this mean that the sound hardware is no longer working? If so, my only alternative would be a USB sound solution.
(The control panel / device manager does not allow the audio driver deletion, as it does not see a driver.)
Thanks
Dave
xpcman
Aug 11, 2013 at 07:08 PM
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Aug 11, 2013 at 07:08 PM
I think that Belarc scans for hardware much like Windows does when it is installed. The USB adapter can be bought on Amazon and is dirt cheap. This is one that might work for you:
https://www.amazon.com/Sabrent-virtual-External-Adapter-USB-AUDD/dp/B00D69U1B0/ref=sr_1_2?ie=UTF8&qid=1376262367&sr=8-2&keywords=usb+audio+adapter
I have never needed a USB sound card but have used this brand name before.
https://www.amazon.com/Sabrent-virtual-External-Adapter-USB-AUDD/dp/B00D69U1B0/ref=sr_1_2?ie=UTF8&qid=1376262367&sr=8-2&keywords=usb+audio+adapter
I have never needed a USB sound card but have used this brand name before.
dave j
Aug 11, 2013 at 07:30 PM
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Aug 11, 2013 at 07:30 PM
Thank you for your help! You are amazing !!
I am going to close this issue.
I am going to close this issue.