Cant find my external hard drive

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sniz Posts 1 Registration date Saturday August 10, 2013 Status Member Last seen August 10, 2013 - Aug 10, 2013 at 05:47 AM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Aug 10, 2013 at 06:50 PM
hi

plz i need solutions.....i cant find my transcend 500gb external hard drive on my computer user interface but i can see it in disk management....

what can i do to solve this.....i have a window 7 os
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xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Aug 10, 2013 at 06:50 PM
Does "disk management" tell you that the drive is in need of formatting?

Windows will default to telling you to format the drive if it can't communicate with the drive electronics. Your hard drive has probably failed and will need replacement. This is common with external drives.
If Windows can't see the hard drive then data recovery is probably not possible.

Sorry for the bad news.
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