Previous Topic Next Topic

Wd 500 gb external hard drive

Closed
ajipakkath
Posts
1
Registration date
Tuesday August 13, 2013
Status
Member
Last seen
August 13, 2013
 - Aug 13, 2013 at 03:31 PM
xpcman
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
 - Aug 13, 2013 at 03:54 PM
i have a wd passport 500 gb when i connect to the laptop its shows connected but not recognized and the hard drive is not rotating and i could nt use my external hard drive.

1 reply

Answer 1 / 1
xpcman
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
 1,967
Aug 13, 2013 at 03:54 PM
This is a sign the the hard drive has failed. When this happened to mine I was able to substitute another WD hard drive buy opening the case and replacing the drive.

Good Luck
0