Wd 500 gb external hard drive

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ajipakkath
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Tuesday August 13, 2013
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- Aug 13, 2013 at 03:31 PM
xpcman
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- Aug 13, 2013 at 03:54 PM
i have a wd passport 500 gb when i connect to the laptop its shows connected but not recognized and the hard drive is not rotating and i could nt use my external hard drive.

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xpcman
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Aug 13, 2013 at 03:54 PM
This is a sign the the hard drive has failed. When this happened to mine I was able to substitute another WD hard drive buy opening the case and replacing the drive.

Good Luck
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