Outlook 2003 suddenly emails are not sending

Anonymous User - Aug 15, 2013 at 12:02 PM
 Peter - Sep 23, 2022 at 04:20 AM
Running WindowsXP, Outlook 2003, RoadRunner ISP, AVG Security. Two days ago, my emails stopped being sent. I am able to receive okay. On my side it looks like all are sent (goes out of outbox, into sent message folder, AVG says scanning outgoing email, NO error messages, etc). But recipient never receives the email. I tried sending test messages to myself, same thing. I can send if I log into my account via webmail. I have not changed anything or done anything new. Called RR, they said call Microsoft. MS says my outlook is no longer supported but they can help me for $99! Can anyone here help me?

17 responses

Blocked Profile
Aug 15, 2013 at 12:06 PM
Hang in there.

It sounds to me like you are not being authenticated. If you can log in to receive, and you do receive, but you cannot send, then the SMTP host is not authenticating your login. Recheck your account settings. Also, go to Roadrunner FAQ to verify the settings on their side.