Some keys stopped working i.e.B, N, Space, Arrows

Registration date
Tuesday September 3, 2013
Last seen
September 3, 2013
 Desperate -

Suddenly some keys on my dell vostro 1015 (such as B, N, SPACE BAR, ARROWS), stopped working without any reason. Its been 1month and yet I haven't found any solution for it.I am not getting time to get it repaired.i need help from you guyz. 1day before when it stopped working, installed a game and next day of it, keys stopped working. Uninstalled the game but the problem still continues.. HELP ME PLEASE!!!!!!

Waiting for your valuable replies...
thanks !

2 replies

Registration date
Sunday September 23, 2012
Last seen
December 13, 2018
Hi shreeraj365,

With permission from carminabigue I would like to add a few steps. Please try the below mentioned steps and reply with results:
  • 1. Please start the computer and enter System Setup (BIOS) by hitting F2 key at Dell Logo.
  • 2. Restore System Setup fields to Defaults by pressing <Alt><F>.
  • 3. Shut down the computer and disconnect Battery, AC Adapter and external devices.
  • 4. Press and hold the power button for 10-15 seconds and then release the power button.
  • 5. Re-connect the AC Adapter and Battery only and power on the computer.
  • 6. Start tapping the F8 key and boot to the Safe Mode.
  • 7. In the "Safe Mode" press and hold "Windows key" on the keyboard and press the key "R".
  • 8. Run dialog box will be displayed.
  • 9. Type "
    " (without quotations marks) and hit Enter.
  • 10. Expand "Keyboards", right click the listed keyboard(s) and select "Uninstall".
  • 11. Restart the computer and wait for the keyboard drivers to load.
  • 12. Check the functionality of the keyboard now.

Thanks & Regards
Zohaib R
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2821 users have said thank you to us this month

Thank you! This worked
Hello! I have the same issue but my laptop has a built-in battery, i cannot remove it. Does this also work without removing the battery?
I am having the same issue with the dell XPS 15 9550. Nothing seems to be working. Any advice?
Registration date
Tuesday March 19, 2013
Last seen
June 10, 2015
Some people have tried the followiing and had success:

Shut down the laptop, removed battery and cable for a moment, press and hold the start button for 60 seconds... and replace the battery.. start the lap top.. if that does not work a technician is a must...

Hope this help.
Same problem with mine n I tried that battry removing trick but thoae keya are still not working
Hi there. I have a problem where certain keys on my laptop keyboard are not working. I can't to the above solution because my laptop has a built in battery and I can't remove it. I need some help please. Anyone? Thanks so much
> Worried User
Try liking up kbdclass on Google. I've repaired several by editing theregistry with that
It works!tq..

it's working thanks