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Some keys stopped working i.e.B, N, Space, Arrows [Solved/Closed]

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1
Registration date
Tuesday September 3, 2013
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Member
Last seen
September 3, 2013
 -
 Desperate -
Hi,

Suddenly some keys on my dell vostro 1015 (such as B, N, SPACE BAR, ARROWS), stopped working without any reason. Its been 1month and yet I haven't found any solution for it.I am not getting time to get it repaired.i need help from you guyz. 1day before when it stopped working, installed a game and next day of it, keys stopped working. Uninstalled the game but the problem still continues.. HELP ME PLEASE!!!!!!

Waiting for your valuable replies...
thanks !
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2 replies

Answer 1 / 2
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2368
Registration date
Sunday September 23, 2012
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Moderator
Last seen
December 13, 2018
 9
Hi shreeraj365,

With permission from carminabigue I would like to add a few steps. Please try the below mentioned steps and reply with results:
  • 1. Please start the computer and enter System Setup (BIOS) by hitting F2 key at Dell Logo.
  • 2. Restore System Setup fields to Defaults by pressing <Alt><F>.
  • 3. Shut down the computer and disconnect Battery, AC Adapter and external devices.
  • 4. Press and hold the power button for 10-15 seconds and then release the power button.
  • 5. Re-connect the AC Adapter and Battery only and power on the computer.
  • 6. Start tapping the F8 key and boot to the Safe Mode.
  • 7. In the "Safe Mode" press and hold "Windows key" on the keyboard and press the key "R".
  • 8. Run dialog box will be displayed.
  • 9. Type "
    devmgmt.msc
    " (without quotations marks) and hit Enter.
  • 10. Expand "Keyboards", right click the listed keyboard(s) and select "Uninstall".
  • 11. Restart the computer and wait for the keyboard drivers to load.
  • 12. Check the functionality of the keyboard now.


Thanks & Regards
Zohaib R
#iworkfordell
38
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Thank you! This worked
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Hello! I have the same issue but my laptop has a built-in battery, i cannot remove it. Does this also work without removing the battery?
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I am having the same issue with the dell XPS 15 9550. Nothing seems to be working. Any advice?
Answer 2 / 2
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Registration date
Tuesday March 19, 2013
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June 10, 2015
 140
Some people have tried the followiing and had success:

Shut down the laptop, removed battery and cable for a moment, press and hold the start button for 60 seconds... and replace the battery.. start the lap top.. if that does not work a technician is a must...

Hope this help.
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Same problem with mine n I tried that battry removing trick but thoae keya are still not working
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Hi there. I have a problem where certain keys on my laptop keyboard are not working. I can't to the above solution because my laptop has a built in battery and I can't remove it. I need some help please. Anyone? Thanks so much
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> Worried User
Try liking up kbdclass on Google. I've repaired several by editing theregistry with that
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It works!tq..
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it's working thanks
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