My external hdd malfunctioned

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tonymelah Posts 2 Registration date Tuesday September 3, 2013 Status Member Last seen September 3, 2013 - Sep 3, 2013 at 12:58 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Sep 3, 2013 at 05:44 PM
my external hdd doesn't appear in either the disk management nor my computer but shows the red power light that tells if its connected to a working usb port... it also doesn't show up on the taskbar... what should i do? i need help seriously... don't need any file in it, can format the whole thing, don't really care... help pls...

1 reply

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Sep 3, 2013 at 05:44 PM
Hi tonymelah,

As you mentioned the Hard Drive is no longer detected in the Disk Management, try using a different Data Cable and attempt to connect. Also, try to connect to a different computer and check. If the Hard Drive is still not detect you might want to contact the Hard Drive manufacturer if the Hard Drive is still in warranty.

Hope this helps.
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