I have internet access, but I can't visit any websites(windows7)
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mtzzzzz
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Sunday September 8, 2013
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Sep 8, 2013 at 01:36 AM
mtzzzzz Posts 3 Registration date Sunday September 8, 2013 Status Member Last seen September 8, 2013 - Sep 8, 2013 at 04:33 PM
mtzzzzz Posts 3 Registration date Sunday September 8, 2013 Status Member Last seen September 8, 2013 - Sep 8, 2013 at 04:33 PM
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Ambucias
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Monday February 1, 2010
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Sep 8, 2013 at 06:21 AM
Sep 8, 2013 at 06:21 AM
Hello,
If you boot in safe mode, can you access Internet?
If you boot in safe mode, can you access Internet?
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
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Moderator
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February 15, 2023
11,164
Sep 8, 2013 at 04:03 PM
Sep 8, 2013 at 04:03 PM
We will try this:
1. Download this Rogue Killer, preferably from another computer but don't run it yet:
https://www.adlice.com/roguekiller/
2. Transfer Rogue Killer on a pen drive or flash drive.
3. Connect the pen drive.
4. Restart you machine in safe mode and choose safe mode with command prompt.
5. Type the letter of the volume of your pendrive, ie E:/>
(could be another letter)
6. you should see the files on your pendrive.
7. Type roguekiller and press enter the programme should open
8. Click on scan, once the scan is finished, click on delete
9. Close Roguekiller and type shutdown /r and press enter and click ok
10. Download, install and run Malwarebyte which you can find on this site:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware
Ensure you make an update.
Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.
If Malwarebyte restarts your system, launch it again to finish the Full scan.
When the scan is completed, delete all items found.
11. Download the following Adwcleaner created by Xplode
https://ccm.net/downloads/security-and-maintenance/6911-adwcleaner/
Launch it (for Windows 7 and 8, click right to run as administrator)
Click on delete
Good luck
1. Download this Rogue Killer, preferably from another computer but don't run it yet:
https://www.adlice.com/roguekiller/
2. Transfer Rogue Killer on a pen drive or flash drive.
3. Connect the pen drive.
4. Restart you machine in safe mode and choose safe mode with command prompt.
5. Type the letter of the volume of your pendrive, ie E:/>
(could be another letter)
6. you should see the files on your pendrive.
7. Type roguekiller and press enter the programme should open
8. Click on scan, once the scan is finished, click on delete
9. Close Roguekiller and type shutdown /r and press enter and click ok
10. Download, install and run Malwarebyte which you can find on this site:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware
Ensure you make an update.
Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.
If Malwarebyte restarts your system, launch it again to finish the Full scan.
When the scan is completed, delete all items found.
11. Download the following Adwcleaner created by Xplode
https://ccm.net/downloads/security-and-maintenance/6911-adwcleaner/
Launch it (for Windows 7 and 8, click right to run as administrator)
Click on delete
Good luck
mtzzzzz
Posts
3
Registration date
Sunday September 8, 2013
Status
Member
Last seen
September 8, 2013
Sep 8, 2013 at 04:33 PM
Sep 8, 2013 at 04:33 PM
Thanks
I will try it as soon as I have access to another computer
I will try it as soon as I have access to another computer
Sep 8, 2013 at 02:00 PM