HELP! Restore Toshiba laptop!!

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LaurenC55 Posts 2 Registration date Sunday October 6, 2013 Status Member Last seen October 7, 2013 - Oct 6, 2013 at 06:11 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 7, 2013 at 04:06 PM
Hi Everyone!!

I have a Toshiba Laptop Satellite C855D-S5235. I know it has a virus and I know it needs to be completely restored to factory settings. Can anyone help me do this without a disc!! I called Toshiba and they would fix it over the phone for 129! No way! Thanks in advance!

2 responses

Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 7, 2013 at 04:46 AM
Hello

I can help you remove the virus, if so let me know but if you still prefer restoring and lose all of your data, follow these instructions:

https://ccm.net/faq/4811-restore-toshiba-laptop-to-factory-settings
LaurenC55 Posts 2 Registration date Sunday October 6, 2013 Status Member Last seen October 7, 2013
Oct 7, 2013 at 10:22 AM
Thank you Ambucias. I have tried the first method involving the 0 key and it has not worked. I will try the burning the program now. Can I use another toshiba laptop it is a satellite l655-s5150 to burn the program and have it work for mine. Hope so
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 7, 2013 at 04:06 PM
If you talking about Windows, no, but the recovery partition may be.