External USB Hard Drive doesn't show up in My ComputerClosed

Question

Hello, 

I just bought this hard drive few months ago, it works normal always, but today I wanted to connect it to my laptop, it doesn't show up in My Computer, what should I do? I have a lot of important thingy in it! Help please? Thank you very much!

My Hard Drive details:-
Manufacturer: Western Digital Corporation
Model: My Passport
Description: Portable External Hard Drive

Configuration: Windows 8 / Chrome 29.0.1547.76

carminabigue · Answer

Hello, 

Try this 1 

Click on Start --> In search box, type cmd and press Enter. 

"Command Prompt" will be opened. 

Now enter the below commands 

set devmgr_show_nonpresent_devices=1 --> Press Enter 

cd\ ---> Press Enter 

cd windows\system32 --> Press Enter 

start devmgmt.msc --> Press Enter 

"Device Manager" window will be opened. 

Now in the device manager, click on "View" --> Select "Show hidden devices" 

Now expand all the nodes by clicking on "+" symbol. If you find any greyed 

entries --> Right click on it --> Select "Uninstall". 

Restart your PC --> Now try connecting your external drive. 

Good Luck
Regards.

THE · Answer

HI carminabigue,
                       Thank you for setup's that u posted  it did really worked for me. Once again thank you.

Ganesh

External USB Hard Drive doesn't show up in My Computer

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