External USB Hard Drive doesn't show up in My Computer

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cyleez
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Tuesday November 5, 2013
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- Nov 5, 2013 at 11:03 AM
 Bea - Aug 1, 2017 at 12:09 PM
Hello,

I just bought this hard drive few months ago, it works normal always, but today I wanted to connect it to my laptop, it doesn't show up in My Computer, what should I do? I have a lot of important thingy in it! Help please? Thank you very much!

My Hard Drive details:-
Manufacturer: Western Digital Corporation
Model: My Passport
Description: Portable External Hard Drive

2 replies

carminabigue
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Nov 5, 2013 at 11:42 AM
Hello,

Try this 1

Click on Start --> In search box, type cmd and press Enter.

"Command Prompt" will be opened.

Now enter the below commands

set devmgr_show_nonpresent_devices=1 --> Press Enter

cd\ ---> Press Enter

cd windows\system32 --> Press Enter

start devmgmt.msc --> Press Enter

"Device Manager" window will be opened.

Now in the device manager, click on "View" --> Select "Show hidden devices"

Now expand all the nodes by clicking on "+" symbol. If you find any greyed

entries --> Right click on it --> Select "Uninstall".

Restart your PC --> Now try connecting your external drive.

Good Luck
Regards.
-1
cyleez
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Nov 5, 2013 at 11:58 AM
it doesn't help :( and my hard drive disk has ''di di di di'' sound? is that already broke?
0
carminabigue
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Nov 5, 2013 at 12:07 PM
I think its dead. that di di di sound... returned it and got a new one
right click my computer go under manage ---> storage --> disk management

bottom line its messed! get a new one.
also do what tedster said! check the psu!
do you clean your pc regularily? from dust?
0
cyleez
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Nov 5, 2013 at 12:15 PM
Can't repair? There's alot of important document in it \o/
Nope, I just bought this laptop few month ago
0
HI carminabigue,
Thank you for setup's that u posted it did really worked for me. Once again thank you.

Ganesh
-2
Hi.. I got to the nodes part and am stuck.. Help
0