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External USB Hard Drive doesn't show up in My Computer

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cyleez Posts 3 Registration date Tuesday November 5, 2013 Status Member Last seen November 5, 2013 - Nov 5, 2013 at 11:03 AM
 Bea - Aug 1, 2017 at 12:09 PM
Hello,

I just bought this hard drive few months ago, it works normal always, but today I wanted to connect it to my laptop, it doesn't show up in My Computer, what should I do? I have a lot of important thingy in it! Help please? Thank you very much!

My Hard Drive details:-
Manufacturer: Western Digital Corporation
Model: My Passport
Description: Portable External Hard Drive

Related:

2 responses

Answer 1 / 2
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 125
Nov 5, 2013 at 11:42 AM
Hello,

Try this 1

Click on Start --> In search box, type cmd and press Enter.

"Command Prompt" will be opened.

Now enter the below commands

set devmgr_show_nonpresent_devices=1 --> Press Enter

cd\ ---> Press Enter

cd windows\system32 --> Press Enter

start devmgmt.msc --> Press Enter

"Device Manager" window will be opened.

Now in the device manager, click on "View" --> Select "Show hidden devices"

Now expand all the nodes by clicking on "+" symbol. If you find any greyed

entries --> Right click on it --> Select "Uninstall".

Restart your PC --> Now try connecting your external drive.

Good Luck
Regards.
cyleez Posts 3 Registration date Tuesday November 5, 2013 Status Member Last seen November 5, 2013
Nov 5, 2013 at 11:58 AM
it doesn't help :( and my hard drive disk has ''di di di di'' sound? is that already broke?
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 125
Nov 5, 2013 at 12:07 PM
I think its dead. that di di di sound... returned it and got a new one
right click my computer go under manage ---> storage --> disk management

bottom line its messed! get a new one.
also do what tedster said! check the psu!
do you clean your pc regularily? from dust?
cyleez Posts 3 Registration date Tuesday November 5, 2013 Status Member Last seen November 5, 2013
Nov 5, 2013 at 12:15 PM
Can't repair? There's alot of important document in it \o/
Nope, I just bought this laptop few month ago
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 125
Nov 5, 2013 at 12:27 PM
If your HD is not even being recognized in BIOS, then it has probably kicked the bucket. Hook it up via a USB to IDE or USB to SATA adapter and see if you can read it. IF you can, then retrieve all the data you can. I would also check out your PSU. A flakey PSU can cause other components to fail.
Answer 2 / 2
THE
Aug 3, 2016 at 08:11 AM
HI carminabigue,
Thank you for setup's that u posted it did really worked for me. Once again thank you.

Ganesh
Bea
Aug 1, 2017 at 12:09 PM
Hi.. I got to the nodes part and am stuck.. Help

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