No clue what is wrong

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Kristenmc91
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Thursday November 21, 2013
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November 21, 2013
- Nov 21, 2013 at 03:46 PM
Ambucias
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- Nov 21, 2013 at 04:28 PM
Hi . My samsung n150 laptop all of a sudden won't properly turn on,
I'm quiete clueless as what I'm doing but
It comes on and a window opens saying system recovery options and asks me to select a keyboard input method so I've selected uk and pressed next
Then it says ;use recovery tools that can help fix problems starting windows
Select and operating system to repair
If your operating systems isn't listed , click load drivers and then install drivers for your hard discs .. But when I click load drivers. Another window opens saying instert the installation media for the device and click ok to select driver ... Which is now why I'm stuck I have no clue what to select

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Ambucias
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Nov 21, 2013 at 04:28 PM
Hello,

It certainly looks to me that you have a hard drive failure. Only a qualified hand-on technician can attend to it: replace the hard drive while trying to retreive you data from the damaged one.

Sorry about that
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