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How can I stop this Facebook Bug?

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jvc_1019 Posts 4 Registration date Saturday December 14, 2013 Status Member Last seen December 14, 2013 - Dec 14, 2013 at 05:46 AM
nisva Posts 233 Registration date Friday December 13, 2013 Status Member Last seen October 22, 2014 - Dec 14, 2013 at 11:26 AM
Hello, can you please help me? Just about this morning, I can't be able to open my Facebook Account. I entered my email and my password then it loads. It just loads and stops in the middle leaving a white surface with nothing on it. I tried to reload it again, but it still does the same thing. I deleted my cookies, but I still go on the same process. Can anyone please help me? Facebook already has been a big part of my life wherein I am an admin of such a wonderful page there. Please, I need all the help I can get. I also need Facebook since I needed to post my project in school there. A big thanks to those who can help me!!!

3 responses

Answer 1 / 3
nisva Posts 233 Registration date Friday December 13, 2013 Status Member Last seen October 22, 2014
Dec 14, 2013 at 05:51 AM
Hey Try The Following:
Delete all your history clear all the cookies and data and passwords clear all of the stuff if that does not help try using a different browser usually firefox has some errors like this i recommend try google chrome or opera.
Clear all history,data and cookies see if that helps i think it should do the trick.

Also what browser are you using?
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jvc_1019 Posts 4 Registration date Saturday December 14, 2013 Status Member Last seen December 14, 2013
Dec 14, 2013 at 08:04 AM
I already used Google Chrome and all other browsers. Again, as I already stated above, I've already cleared the cookies and other data.
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jvc_1019 Posts 4 Registration date Saturday December 14, 2013 Status Member Last seen December 14, 2013
Dec 14, 2013 at 08:05 AM
Anyways, thank for such a help
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nisva Posts 233 Registration date Friday December 13, 2013 Status Member Last seen October 22, 2014
Dec 14, 2013 at 11:06 AM
It could be some error with your computer or internet try log into Facebook from other computer if it works correctly then something wrong with your pc but if the other computer has the same problem check your internet there might be some problem with it.

Try update your computer update your browser and all the updates that is able update all and restart your pc.
But if something wrong with your router then off it and keep it off for around 1 minute and turn it back on see if it helps.
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Answer 2 / 3
nisva Posts 233 Registration date Friday December 13, 2013 Status Member Last seen October 22, 2014
Dec 14, 2013 at 11:26 AM
If you see an empty, white screen when you log into Facebook, try refreshing your page. If the screen is still blank, please make sure that javascript is enabled on your browser:

Chrome
https://support.google.com/chrome/answer/114662?hl=en&topic=14666&ctx=topic
Firefox
https://support.mozilla.org/en-US/kb/javascript-settings-for-interactive-web-pages?redirectlocale=en-US&redirectslug=JavaScript
Internet Explorer
https://support.microsoft.com/en-us/help/3135465/how-to-enable-javascript-in-windows
Safari
http://www.apple.com/support/?path=Safari%252F5.0%252Fen%252F9279.html
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Answer 3 / 3
nisva Posts 233 Registration date Friday December 13, 2013 Status Member Last seen October 22, 2014
Dec 14, 2013 at 11:26 AM
If facebook.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress.

Try these :

Browser Related Problems
Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)
Try alternative urls such as fb.com
Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :
Firefox:
https://www.isitdownrightnow.com/how-to/clear-firefox-cache.html

Chrome:
https://www.isitdownrightnow.com/how-to/clear-chrome-cache.html

Explorer:
https://www.isitdownrightnow.com/how-to/clear-internet-explorer-cache.html


Fix DNS Problems
A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.
Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :
Windows:
https://www.isitdownrightnow.com/how-to/flush-dns-cache-in-windows.html

Linux:
https://www.isitdownrightnow.com/how-to/flush-dns-cache-in-linux.html

Mac os:
https://www.isitdownrightnow.com/how-to/flush-dns-cache-in-mac.html

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.
Check our help page for step-by-step instructions on how to change your DNS.
https://www.isitdownrightnow.com/how-to/setup-opendns-or-google-dns.html
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