My computer has no sound

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Zumilda Posts 3 Registration date Sunday 19 January 2014 Status Member Last seen 20 January 2014 - 19 Jan 2014 à 23:21
 Blocked Profile - 20 Jan 2015 à 22:56
Everytime I tried to play music..it says "problem with sound device"...I don't know what to do or how to fix it.. I have a Dell dimension b 110 ,OS Windows XP...Can you please help me..it's a desktop...and I don't want to spend a fortune again taking it to Staples...

5 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
20 Jan 2014 à 05:56
Hello

Try reinstalling the sound driver for your model, which you will find on the Dell website
Zumilda Posts 3 Registration date Sunday 19 January 2014 Status Member Last seen 20 January 2014
20 Jan 2014 à 12:02
Hi you answered and told me to install the sound driver from the dell...the problem is I don't know how to...I am not computer savy...can you send me a link I can click onto? thanks,Zumilda
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
20 Jan 2014 à 16:21
Here is the link:

http://www.dell.com/support/my-support/us/en/19?c=us&s=dhs&cs=&l=en
Zumilda Posts 3 Registration date Sunday 19 January 2014 Status Member Last seen 20 January 2014
20 Jan 2014 à 16:30
Thanks Ambucias I didn't know how to fix it even going to the website..I got a specialist from Dell New Delhi India..and paid to have it fix and other malware on my computer...Now I've installed a new keyboard..but the number keypad is not working...Guess I will have to get in touch with Dell again ...

Can you help me instead?...Where do I go on the computer to fix the right keypad not working? thanks,Zumilda
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
20 Jan 2014 à 16:40
Sorry you went and paid, we could have solved the problem here "gratos"

On the top left hand corner of your number pad, there is a key "num lock" press it to unlock the number key pad.
Blocked Profile
20 Jan 2015 à 22:56
I think you can download all the Dell dimension drivers including audio drivers from here: https://www.dell.com/en-us on this page, you can find windows xp audio drivers. You need first check your "Device Manager".