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Laptop turns off when power cord is removed.

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mffogel Posts 1 Registration date Monday January 20, 2014 Status Member Last seen January 20, 2014 - Jan 20, 2014 at 05:46 PM
 Blocked Profile - Jan 20, 2014 at 07:15 PM
Hi, this just started happening and I have no idea what to do!
My Acer Aspire laptop keeps turning off every time the power cord comes out. The battery says it's fully charged, but the computer just completely shuts down, even if it was in standby mode when the cord is taken out. The laptop is less than a year old, and works perfectly when the cord is in place. It shuts down immediately when the cord is taken out.
Any idea what I can do to resolve this issue?
Thanks so much!
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Blocked Profile
Jan 20, 2014 at 07:15 PM
Hello,

does your laptop turn off completely when the power is removed or does it state it is shutting down?

if it is just turning off then it sounds like the battery is shot.

i recommend going back to where you bought it as this will be covered in the warranty.

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