Screen went all black, pls help
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anne
-
Mar 2, 2009 at 02:40 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Mar 3, 2009 at 05:24 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Mar 3, 2009 at 05:24 PM
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- Screen went all black, pls help
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xpcman
Posts
19530
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,825
Mar 3, 2009 at 05:24 PM
Mar 3, 2009 at 05:24 PM
I doubt your problems have anything to do with iTunes.
Step 1 - Hard Reset: Unplug the power cord and any connected accessories, then turn the notebook over and remove the battery using the eject button. Let it sit without power for a few minutes and then power it back on.
Step 2 - Memory (RAM) Reseat: Remove the memory modules from the bottom of the notebook and then put them back in.
Step 3 - Hard Drive Reseat: Take out the hard drive and put it back in.
Step 4 - Service: I hope it's still under warranty. The issue may be related to the display chip on the motherboard. Its a well known problem in this series. The solution will be to replace the motherboard.
Good Luck
Step 1 - Hard Reset: Unplug the power cord and any connected accessories, then turn the notebook over and remove the battery using the eject button. Let it sit without power for a few minutes and then power it back on.
Step 2 - Memory (RAM) Reseat: Remove the memory modules from the bottom of the notebook and then put them back in.
Step 3 - Hard Drive Reseat: Take out the hard drive and put it back in.
Step 4 - Service: I hope it's still under warranty. The issue may be related to the display chip on the motherboard. Its a well known problem in this series. The solution will be to replace the motherboard.
Good Luck
