Dell Vostro 1015 not starting [Solved/Closed]

Posts
1
Registration date
Tuesday April 1, 2014
Last seen
April 1, 2014
- - Latest reply:  Akki - Mar 4, 2016 at 12:07 PM
I have a DELL Vostro 1015 which doesnt start. It shows that windows was unable to start properly.
then it shows 2 options, startup recovery and start windows normally.
when I click startip recovery, the screen shiws windows is loading files and after that the screen goes blank and again It shows that windows did not start properly and shiws the same 2 options.
please help.
See more 

1 reply

Posts
19517
Registration date
Wednesday October 8, 2008
Status
Moderator
Last seen
December 13, 2018
0
Thank you
Did you run the Dell diagnostic programs? You can start them by pressing F12 right after you see the Dell logo. I suggest you run the memory and hard disk tests.
I suspect you have a failing hard disk that needs replacement. If the Dell diagnostic OKs your hard disk. Then, you will probably need to restore the laptop to its factory state. There by loosing ALL your stored data and installed programs.

Good Luck