Laptop turning off by itself

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streetracer14 Posts 3 Registration date Saturday April 12, 2014 Status Member Last seen April 12, 2014 - Apr 12, 2014 at 04:35 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 12, 2014 at 05:50 PM
Hello, I have a laptop HP Probook 6555b, it shuts down by itself..:x Its Not from the heating system its cleaned and working...Is there a chance that this could be from the BIOS ?? It hapend before a few months I reinstalled Windows and the problem dissapeared...But it hapend again before a week I reinstalled Windows again but the problem is still here, yesterday I reinstalled again and its worst...I have tried without the one and then the second Ram nothing and resetting Bios but still nothing HELP MEEE PLEASE :(



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4 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Apr 12, 2014 at 04:46 PM
Hello,

If you are certain it is not overheating, that your ram is okay and if it's just shutting down without restarting and no error message it's not your bios but a power supply issue for which only a qualified hands-on technician can look after. If you are using your laptop with the power cable, there may be powers surges and power drops.
streetracer14 Posts 3 Registration date Saturday April 12, 2014 Status Member Last seen April 12, 2014
Apr 12, 2014 at 05:12 PM
thank u for the fast answer,

its shutting down even on battery which means its the power supply maybe :( Any other ideas ?
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Apr 12, 2014 at 05:26 PM
As I said, if it's just shuts down without a restart and without an error message, it is what appears to me as a physical issue.

However, I would be interested to know when is the last time you deleted all of your temporary files and defragmented your hard drive.

What is your operating system?

How long can you use it before it restarts?

What is your antivirus programme?
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streetracer14 Posts 3 Registration date Saturday April 12, 2014 Status Member Last seen April 12, 2014
Apr 12, 2014 at 05:38 PM
I have formated the hard drive befire installing Windows two weaks ago..
I am using Windwos 7 Ultimate..It shuts down every time in different interval...
I am not using an antivirus right now because I have installed Windows yesterday..
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Apr 12, 2014 at 05:50 PM
Streetracer14,

I will assume that your laptop is virus free since you recently installed Window. Bios, will not cause a computer to restart. I also assume that is not shutting down while you are surfing the net.

You did defragment your hardrive didn't you?