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Stuck in a cycle

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Gabs Alexander - Apr 18, 2014 at 06:22 AM
 Blocked Profile - Apr 18, 2014 at 07:47 PM
Hello, I've got a toshiba laptop, windows 8. Last night p, I tried resetting it, but it didn't work, it came up with something like 'the reset has not been possible' ever since, it's been stuck on a cycle of the toshiba logo coming up, then it saying 'diagnosing your PC' then turns of and starts again. Please help? xxx :D

1 response

Answer 1 / 1
Blocked Profile
Apr 18, 2014 at 07:47 PM
Hello,

define resetting?

as in a factory reset?

sounds like something cocked up during the reset and now it cannot boot to windows hence the loop.

can you try to reset again.

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