Stuck in a cycle

Closed
Gabs Alexander - 18 Apr 2014 à 06:22
 Blocked Profile - 18 Apr 2014 à 19:47
Hello, I've got a toshiba laptop, windows 8. Last night p, I tried resetting it, but it didn't work, it came up with something like 'the reset has not been possible' ever since, it's been stuck on a cycle of the toshiba logo coming up, then it saying 'diagnosing your PC' then turns of and starts again. Please help? xxx :D

1 response

Blocked Profile
18 Apr 2014 à 19:47
Hello,

define resetting?

as in a factory reset?

sounds like something cocked up during the reset and now it cannot boot to windows hence the loop.

can you try to reset again.