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External Hard Drive become small and all files missing.

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drunkenstoopid Posts 1 Registration date Wednesday May 7, 2014 Status Member Last seen May 7, 2014 - May 7, 2014 at 09:56 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - May 10, 2014 at 08:25 AM
Hello,
I have a problem with my 500GB external drive. I tried to recover my Windows 8 on my Acer Aspire V5 using Acer recovery Management. Before recovering it to factory setting, I backed up Applications to my external hard drive using 'create Drivers and Applications backup' and 'create factory default backup' on Acer recovery management. During factory default backup, I cancelled the backup and then started recovery to factory setting. After recovery I see that my external drive's capacity become 31,9GB free of 32GB capacity, and all my files in it were gone. Can anyone help me recover my data and disk space, please? Thanks.
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
May 10, 2014 at 08:25 AM
The only possible way would be to try this efficient and free recovery tool:

https://ccm.net/downloads/security-and-maintenance/5003-recuva/

Good luck
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