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Avira not Installing [Closed]

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Hi!

I am trying to install Avira antivirus but every time during installation, it shows that installation has failed, due to download error. I do not exactly know how to generate the log file of my laptop. Please help.
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Answer 21 / 26
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It is enabled but I don't use it. What about it?
Answer 22 / 26
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1. Close all applications

2. Select and copy all of the following bold lines.
----------------------------------------------------------------------------------


Script ZHPFix
[HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] Load: Modified
G2 - GCE: Preference [User Data\Default] [mflnemhkomgploogccdmcloekbloobgb] Right Inbox for Gmail v.3.1.4 (Activé)
[MD5.E529A1BA814AB5AFA5068DB7E487B4BA] [APT] [AutoKMS] (...) -- C:\windows\AutoKMS.exe [647168]
[MD5.E529A1BA814AB5AFA5068DB7E487B4BA] [APT] [AutoKMSDaily] (...) -- C:\windows\AutoKMS.exe [647168]
O39 - APT: AutoKMS - (...) -- C:\Windows\Tasks\AutoKMS.job [204]
O39 - APT: AutoKMS - (...) -- C:\Windows\System32\Tasks\AutoKMS [204]
O39 - APT: AutoKMSDaily - (...) -- C:\Windows\Tasks\AutoKMSDaily.job [202]
O39 - APT: AutoKMSDaily - (...) -- C:\Windows\System32\Tasks\AutoKMSDaily [202]
O44 - LFC:[MD5.CF7498ADA4AC2F50E5CA72205865D7CE] - 02-06-2014 - PM 5:35:54 ---A- . (.No owner - Local KMS Host.) -- C:\Windows\KMSEmulator.exe [78848]
O44 - LFC:[MD5.2995E1D9C21598B9994FA55900A78244] - 02-06-2014 - PM 5:36:00 ---A- . (...) -- C:\Windows\AutoKMS.log [241747]
O45 - LFCP:[MD5.48693D76A8D28E1A0A4D73ECC7F172F6] - 02-06-2014 - AM 10:33:11 ---A- - C:\Windows\Prefetch\AUTOKMS.EXE-601AC3B6.pf
O61 - LFC: 27-05-2014 - PM 9:18:23 ---A- . (...) -- C:\Users\Sukruti\AppData\Local\Temp\nsu4E50.tmp\UAC.dll [30208]
O61 - LFC: 28-05-2014 - PM 9:18:23 ---A- . (...) -- C:\Users\Sukruti\AppData\Local\Temp\nsx676B.tmp\UAC.dll [30208]
O61 - LFC: 29-05-2014 - PM 9:18:23 ---A- . (...) -- C:\Users\Sukruti\AppData\Local\Temp\nsw435C.tmp\UAC.dll [30208]
O61 - LFC: 29-05-2014 - PM 9:18:23 ---A- . (...) -- C:\Users\Sukruti\AppData\Local\Temp\nsx15C7.tmp\UAC.dll [30208]
C:\windows\AutoKMS.exe
C:\Windows\Tasks\AutoKMS.job
C:\Windows\System32\Tasks\AutoKMS
C:\Windows\Tasks\AutoKMSDaily.job
C:\Windows\System32\Tasks\AutoKMSDaily
C:\Users\Sukruti\AppData\Local\Temp\uninst1.exe
C:\Windows\AutoKMS.exe
C:\Windows\KMSEmulator.exe
G0 - GCSP: Preference [User Data\Default][HomePage] http://www.delta-search.com
O69 - SBI: SearchScopes [HKCU] {437BD987-29AA-4D4E-952F-2448E8644B33} - (Ask Search) - http://www.search.ask.com/?o=10148&l=dis
[MD5.00000000000000000000000000000000] [APT] [{FDBB93F9-F06F-4487-94CD-A7B3934D95B1}] (...) -- C:\Program Files\InstallShield Installation Information\{DFB19121-0609-49C1-92B1-546E5A940FE8}\setup.exe (.not file.) [0]



2. ZHP Diag created a short cut on your desktop called ZHP Fix, launch ZHP Fix (For Windows 7 click right to run as admin. Answer yes if you get an enquiry as to weither you want to run it or not

3. Click on the the Import button and the lines will automatically paste themselves.

4. Click on the Go button to clean

5. Confirm by clicking OK

6. ZHP Fix will ask if you wish to empty the bin, click on your choice...it may take time

7. A report will appear on your desktop and on C:\ZHP\ZHPFix[R1].txt which you can copy and paste in your reply.
Answer 23 / 26
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http://speedy.sh/3QX4z/ZHPFix-R1.txt
Answer 24 / 26
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Download Malwarebytes' Anti-Malware from the below link
https://ccm.net/download/download-105-malwarebytes
Update it --> Perform "Full Scan"
Note : Default selected option is "Quick Scan"
Answer 25 / 26
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I'm not being able to update it. It keeps checking for updates (with 2 arrows moving in circle) for sometime, and finally shows "Unable to access database server" followed by v2014.03.04.09

Should I go ahead with the scan anyway?
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Please delete all of your temporary files and cookies

Wait a while and try to update
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Not happening!
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Okay, run a full scan after which, I would appreciate another full ZHP Diag log
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This is the scan log after running Malwarebytes' Anti Malware: http://speedy.sh/JYG7S/Scan-log.txt
After the full-scan, 5 potential threats have been detected on my computer. Should I go ahead and quarantine them all?

This is the ZHP Diag log (w/o having quarantined the above mentioned threats): http://speedy.sh/HV4rA/ZHPDiag.txt
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1. The potential threats don't appear on the log, what are they?

2. You have "cracked" software in your system, we usually do not help people who avoid purchasing licenses as it is illegal. Also, cracked software are a dangerous source of infection. As a matter of a fact, your machine got reinfected with "delta search".

Before we can process further, please remove all crack software. Once completed please submit a new ZHP Diag log.

Regards
Answer 26 / 26
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1) Launch your current Internet browser and go to the CNET® Avira® Free Antivirus 2012 download page.
2) Click on the "Download Now" button. Save the installation file to your computer and launch it.
3) The installation wizard will start. Choose the express installation type and check the end user license agreement checkbox. Click on the "Next" button.
4) On the web protection screen, click on the "Next" button. The installation process will begin, followed by an automatic update.
5) After an update the application will launch a fast scan. You can stop it by clicking on the "Stop" button. Congratulations! Avira Free Antivirus is now installed to your computer!
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