Can't get into my hotmail account at all!

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Morny97 Posts 2 Registration date Monday July 28, 2014 Status Member Last seen July 29, 2014 - Jul 28, 2014 at 09:09 PM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Jul 29, 2014 at 06:31 PM
Hello,

I made a hotmail account a few years ago now with my dad as my first email account, I must have been in year 5/6 (10/11 years old) which isn't very old, I am now 17 and have a new gmail account which I made recently because during the winter my hotmail blocked me out, it explains that I need a code to log in, I get this code from a yahoo email that is 'apparently' mine, but I have never ever made a yahoo account for myself. That's problem number 1, I can't get in to the yahoo account to get into my hotmail account because I didn't know my yahoo account existed...

Secondly I have learnt that there is a way to recover it, by filling out a form (after the security questions (which I have also forgotten, IT WAS ALMOST 7 YEARS AGO HOW AM I SUPPOSED TO REMEMBER?!)) that include things like my age, post code etc but as a 11 year old I don't think I knew what a post code was or if I felt safe enough to put my home address in or my real name etc. so now I am stranded with nowhere to sign in or get into my email.

This is ridiculous, I literally only want to get into my account so I can activate a code to change the email address I would be using for a video game! - which I haven't been able to play for the past 6 months because I can't get onto my b@stard hotmail account.

Does anyone know anything I could do to fix something like this? Phone them up? I don't think they would believe me if I told them this story. Thanks anyway!


3 replies

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,232
Jul 29, 2014 at 05:09 AM
Fascinating adventure among all those e-mail accounts!

Tell me, when was the very last time you were able to successfully gain access to your Hotmail account?
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Morny97 Posts 2 Registration date Monday July 28, 2014 Status Member Last seen July 29, 2014
Jul 29, 2014 at 05:47 AM
It's been a long ride!
And it must have been between late December to early February when I got my new phone.
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