Yes, it is now outlook though, I still call it hotmail. It is the same outlook or hotmail to me. Outlook has been blocked. I do not feel it has been hacked, somehow.
I have been to your link before and have reset password but it is asking for a security code, which I never received.
This is what I keep getting:
Did you request a security info change?
Someone with the email address of "......@.....com started a process to change the password or security info for this Microsoft account, and it will be available again on 30/3/2014.
If you made this change, choose "Yes, this was me" and we'll help you get back in to your account.
If you didn't make this change, choose "No, this wasn't me" to cancel the request.
Yes, this was me
No, this wasn't me
As I never asked for this, I clicked on No, this wasn't me, then it ask for security code, which I do not have. If I click "Yes, this was me". then it states it will help me to get back, but becomes a vicious circle as it again states I have to wait until 30/2/2014 to get security info. I am not sure they will send any information on 30/03/2014.
I have many contacts in my email that I need to contact urgently. I need my email information to follow up the previous emails. Awaiting responses from many of my contacts. All my contacts were saved there and was able to send emails without much thought. Outlook made it very easy for me not to remember my contacts.
If it is hacked, does this mean someone has got control and are using it?
Who do I contact at Microsoft to get my Hotmail returned to me now rather than 30/03/2014. I do not feel I shall get it back on that date.
This is very frustrating for me.
Please help if anyone can do so.