Failure to update
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oddy75
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Tuesday June 24, 2014
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Aug 5, 2014 at 07:20 PM
oddy75 Posts 3 Registration date Tuesday June 24, 2014 Status Member Last seen August 6, 2014 - Aug 6, 2014 at 10:56 AM
oddy75 Posts 3 Registration date Tuesday June 24, 2014 Status Member Last seen August 6, 2014 - Aug 6, 2014 at 10:56 AM
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3 responses
xpcman
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Aug 5, 2014 at 08:07 PM
Aug 5, 2014 at 08:07 PM
Microsoft suggest you do the following:
Perform the following methods and check:
Method 1:
I would suggest you to check if you are able to access Windows Update service and also make sure that the following services are started. If it is not started follow these steps:
a. Click on Start, type services.msc and hit Enter.
b. Locate Windows Update.
c. Right click on the service and select Properties.
d. In Start-up type, select Enable.
e. Click Start under Service status.
f. Click OK.
g. Repeat the steps c to f for the following services also:
Background Intelligent Transfer Service
Cryptographic Services
If the steps do not help resolve the issue, then you may proceed with the methods mentioned below and check.
Method 2:
How do I reset Windows Update components?
https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-resources
Method 3:
Your antivirus software may be conflicting with Windows Updates. You can test this by temporarily disabling your antivirus:
Disable Anti-virus software
https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.
Method 4:
Fix the problem with Microsoft Windows Update that is not working
https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
Perform the following methods and check:
Method 1:
I would suggest you to check if you are able to access Windows Update service and also make sure that the following services are started. If it is not started follow these steps:
a. Click on Start, type services.msc and hit Enter.
b. Locate Windows Update.
c. Right click on the service and select Properties.
d. In Start-up type, select Enable.
e. Click Start under Service status.
f. Click OK.
g. Repeat the steps c to f for the following services also:
Background Intelligent Transfer Service
Cryptographic Services
If the steps do not help resolve the issue, then you may proceed with the methods mentioned below and check.
Method 2:
How do I reset Windows Update components?
https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-resources
Method 3:
Your antivirus software may be conflicting with Windows Updates. You can test this by temporarily disabling your antivirus:
Disable Anti-virus software
https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.
Method 4:
Fix the problem with Microsoft Windows Update that is not working
https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
oddy75
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Tuesday June 24, 2014
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August 6, 2014
Aug 5, 2014 at 08:10 PM
Aug 5, 2014 at 08:10 PM
Thank you for all the advice. I have already tried some of those methods but will certainly try the others. Very much appreciated ?. Ill keep you posted. X
oddy75
Posts
3
Registration date
Tuesday June 24, 2014
Status
Member
Last seen
August 6, 2014
Aug 6, 2014 at 10:56 AM
Aug 6, 2014 at 10:56 AM
Hi. I have been through all the methods above with no resolve. The last fix it with microsoft says.......troubleshooting cannot proceed. Grrrrrrrhhhhhhh
