Dell laptop

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thanaraja Posts 1 Registration date Thursday 7 August 2014 Status Member Last seen 7 August 2014 - 7 Aug 2014 à 06:29
carminabigue Posts 620 Registration date Tuesday 19 March 2013 Status Member Last seen 10 June 2015 - 7 Aug 2014 à 09:39
I am using a Dell Inspiron laptop. When I on the laptop, the laptop is able to load initially, when the screen shows the Dell logo. However when it comes to the part where it load at the Windows XP logo the screen goes blank. I cant reach my XP account page. How do I solve this?
Thank you for your reply.
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carminabigue Posts 620 Registration date Tuesday 19 March 2013 Status Member Last seen 10 June 2015 125
7 Aug 2014 à 09:39
hello,

Try this Unplug the power, remove the battery and then hold the power button for 30 to 60 seconds. Then reattach the power and attempt a boot.Just shutdown, put the battery back in you're good to go.

Good luck!