Dell laptop

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thanaraja Posts 1 Registration date Thursday August 7, 2014 Status Member Last seen August 7, 2014 - Aug 7, 2014 at 06:29 AM
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 - Aug 7, 2014 at 09:39 AM
I am using a Dell Inspiron laptop. When I on the laptop, the laptop is able to load initially, when the screen shows the Dell logo. However when it comes to the part where it load at the Windows XP logo the screen goes blank. I cant reach my XP account page. How do I solve this?
Thank you for your reply.

1 reply

carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 145
Aug 7, 2014 at 09:39 AM
hello,

Try this Unplug the power, remove the battery and then hold the power button for 30 to 60 seconds. Then reattach the power and attempt a boot.Just shutdown, put the battery back in you're good to go.

Good luck!
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