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Acer aspire v5 screen not turning on

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calisti Posts 1 Registration date Thursday August 14, 2014 Status Member Last seen August 14, 2014 - Aug 14, 2014 at 01:58 AM
 CourtzH20 - Aug 5, 2015 at 08:07 AM
hello!

i've restored my acer aspire V5-571P-6642 to factory settings a couple of days ago, and ever since then, whenever I turn it on after shutting it down or putting it into sleep mode, the screen stays black while the laptop itself is on (keyboard back lights on, fan on, ect.) is there anything I can do? thank you.
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Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Aug 14, 2014 at 05:08 AM
Hello,

Try this 1

Remove the AC power adapter --> Remove the battery --> Hold the power

button for 60 seconds --> Connect the AC power adapter then try to switch ON

the laptop and later put the battery back into the laptop.

Good Luck
0
CourtzH20
Aug 5, 2015 at 08:07 AM
How do you remove the battery?
0

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