Dell inspiron 15.6 black scerrn after log in
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guitarman195844
Blocked Profile - Aug 30, 2014 at 08:37 PM
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Blocked Profile - Aug 30, 2014 at 08:37 PM
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6 replies
Are you sure that isn't your desktop, without any "jewels" on it. Move your cursor down into the left bottom corner, and wait there. Does anything pop up? Try to right click in the same corner and see if any dialoge/drop down list shows up. It is pssible all of the "jewels" have been removed by previous user, or your desktop contains no apps or files!
Let us know!
Let us know!
guitarman195844
Aug 29, 2014 at 04:09 PM
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Aug 29, 2014 at 04:09 PM
it is a laptop
and only has one user ,one owner
and nothing pops up after going to left bottom corner
tried windows logo key ,nothing
and only has one user ,one owner
and nothing pops up after going to left bottom corner
tried windows logo key ,nothing
guitarman195844
Aug 29, 2014 at 06:04 PM
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Aug 29, 2014 at 06:04 PM
yes it worked .if not i would have taken back to store
im not that stupid
about 1 year,new (it is my wife's )
tried auto repair nothing
restore nothing
but got in to safe mode and fixing to do a refresh
hope that works
im not that stupid
about 1 year,new (it is my wife's )
tried auto repair nothing
restore nothing
but got in to safe mode and fixing to do a refresh
hope that works
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Yes sir.
I hope that you do not think that I think you are an idiot! Please do not! It is tough to troubleshoot and give direction with limited "clues", or indications of normal.
Safe mode was going to be my next step. You are going in the right direction!
I hope that you do not think that I think you are an idiot! Please do not! It is tough to troubleshoot and give direction with limited "clues", or indications of normal.
Safe mode was going to be my next step. You are going in the right direction!
i meant to do a LOL after my stupid statement....
thanks for your help in this
i did get it working,and just to let people know what i did,I will try to say it here
going in to safe mode on windows 8 is different then all others
in shut down window, you have to hover over restart and hold down the (shift key) and then tap restart
keep holding down key till window come up
in that window go to troubleshooting,tap on that
go to refresh and tap on that
that will give you on screen instructions
thanks for your help in this
i did get it working,and just to let people know what i did,I will try to say it here
going in to safe mode on windows 8 is different then all others
in shut down window, you have to hover over restart and hold down the (shift key) and then tap restart
keep holding down key till window come up
in that window go to troubleshooting,tap on that
go to refresh and tap on that
that will give you on screen instructions
