Gateway laptop screen stays black [Closed]

Report
Posts
1
Registration date
Thursday September 4, 2014
Status
Member
Last seen
September 4, 2014
-
Posts
619
Registration date
Tuesday March 19, 2013
Status
Member
Last seen
June 10, 2015
-
I have a gateway laptop and went to shut it down when done using it. It said it needed to update so I clicked that option however the screen just went blank and now it will let me login with my password but then I just get a dark screen and I can hear the fan running but it won't boot. How can I fix this problem

1 reply

Posts
619
Registration date
Tuesday March 19, 2013
Status
Member
Last seen
June 10, 2015
140
Try this:

1. Take out the battery

2. Plug in the cable

3. Restart the laptop by pressing the start button while holding it for 62 seconds.

4. It should start, then you can put the battery back in.

Good luck!

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!