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Having problems with Office Word 2010 can someone help?

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Newbie56 Posts 9 Registration date Thursday July 17, 2014 Status Member Last seen October 12, 2014 - Sep 15, 2014 at 10:54 AM
Newbie56 Posts 9 Registration date Thursday July 17, 2014 Status Member Last seen October 12, 2014 - Sep 19, 2014 at 02:40 PM
Hello,
I had to re-download Microsoft Office Home and Student 2010. Now whenever I save a Word document I winds up saving it as a WordPad document. I have called Microsoft Support and they want to charge me $99 to fix it. I cannot afford that.

Does anyone have any idea how this can be fixed so the program will save like it should?
Thanks in advance for any help.


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xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Sep 15, 2014 at 06:22 PM
Perhaps this will work for Office 2010 as it does for Office 2007

go to Tools then Options then click on Save. From there look for "save Word files as" and change that from wordpad to word (docx).
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Newbie56 Posts 9 Registration date Thursday July 17, 2014 Status Member Last seen October 12, 2014
Sep 19, 2014 at 02:40 PM
Thank you for your response.

Office 2010 does not have that path (Tools>Options, Etc) But I did find out that If I right clicked a word doc on my desktop and then highlighted Open With and clicked Microsoft Word, for some reason that solved the problem.
Also the File tab has a save as. I must have got a lousy download. Microsoft has good programs, but I am discovering that they are becoming more proprietary than ever before. I cannot even use the help in my Office programs unless I am logged in to a microsoft account AND using internet exxplorer.
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